If you’ve ever traveled to a Divi Resort as part of a large group, or for a wedding, you can thank RoseAnne Cengiz-Jenghis, In-House Sales Manager for Divi Resorts in our North Carolina office. She’s responsible for booking group travel and weddings, and doing everything she can from North Carolina to make sure these trips go smoothly. A round of applause for RoseAnne! We sat down with her to learn more about her background, and what makes her job so rewarding.
How long have you been working for Divi?
My desire to travel brought me to Divi Resorts 15 years ago. I began my career with Divi as a reservations agent, where I found my passion for the Caribbean through many wonderful conversations with Divi owners and guests. After discovering my love for scuba diving on a personal family vacation to Divi Flamingo Beach Resort in Bonaire, I sought out a position as the group coordinator. That gave me an opportunity to focus on helping large groups create and enjoy their own incredible diving vacations with Divi Resorts. In 2010, I broadened my scope of business when I accepted my current position as an In-House Sales Manager. I’ve been to all of the Divi Resorts, except for Divi Carina Bay All-Inclusive Beach Resort on St. Croix. Divi Flamingo on Bonaire is my favorite. I really just fell in love with the coziness of the resort and the friendly locals. And you can’t forget the amazing diving.
What is a typical day like for you on the job?
A large part of my day is dedicated to overseeing the travel details for groups I have confirmed. I am passionate about making sure every group has everything they need to have a great time—plus a little extra! I love working with people and making personal connections with groups. I’m also busy all day answering phone calls and emails from new groups interested in confirming travel with Divi. If you’re thinking about booking group travel with Divi, you and I will most likely have a chat—or two or three!
What do you enjoy most about your work?
It’s hard to say! I really enjoy helping scuba diving groups plan their next adventure-seeking vacation. I also love the opportunity to assist excited couples with planning their dream wedding group vacation experience—for example, I was fortunate enough to work with the same friendly family on two wedding groups to Divi Aruba Phoenix Beach Resort. This family fell in love with the island and often plans smaller groups. Another repeat group to Divi Aruba Phoenix also stands out—the Delaney Group, who are mainly a group of retired police officers. I’ve enjoyed working with them ever since they first started coming to the resort in 2011. They return every year, and plan to attend the 2018 Aruba Soul Beach Music Festival.
Hearing our guests’ delight as they talk about their completed group travel vacation experiences with Divi Resorts is very rewarding. I truly enjoy making sure all goes well, and that all guests are completely satisfied and looking forward to their next visit to Divi.
If you’re interested in talking to RoseAnne about planning group travel for weddings, “buddymoons” (honeymoons where friends travel with newlyweds), business conferences, meetings and more, just call 1-800-801-5550 or email groupsales@diviresorts.com. You can also learn more information about group travel at www.diviresorts.com/groups-and-meetings.htm, and find details about our wedding planning services at www.diviresorts.com/weddings.htm.
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